We know how to navigate the processes and procedures of the providers and have institutional knowledge of best practices at every step of the way in your implementation because of our extensive industry experience. We’ve worked with the providers, and we’ve been the client. By understanding the challenges of both, our Client Success Team knows the problems that can arise and how to avoid them, using that experience to your advantage.
At Opex Technologies, we know the ins and outs of switching from one provider to another and what it takes to ensure a seamless transition. We truly understand the importance of accurate, accessible, and accountable data to everyone on your TTP team. Our Client Success team creates a shared project workspace to promote and unify collaboration, workflows, and data in real-time.
When you sign a contract with a new provider, you expect your project to be delivered on the promised timeline and budget. Because of our combined experience as both the client and the provider, we understand when the project is really complete to management. We know when a project is displaced and when to cease billing, and when new services are active and confirmed at the contract billing rates. We build these tasks into the workflow to minimize duplication of expense early on in your technology transformation to avoid delays.
