Raleigh, N.C., August 18th , 2022 – Opex Technologies is pleased to announce three new additions to the Opex Technologies team. Renae Price, Director of Client Success, and Cicily Maddox, Senior Client Success Manager are joining the Client Success team. Gwyn Grafe, Managing Partner is joining the Opex Managing Partner sales team.
“Opex is built on great people who have tremendous technology experience and these new team members all exemplify that. This will allow us to accelerate the value we drive to our providers and most importantly, our clients. We are excited to welcome Renae, Cicily and Gwyn to the team and look forward to watching their success continue here at Opex!”
Courtney Humphrey, CEO, Opex Technologies.
Gwyn who served as Vice President of Client Success for Advocate, brings 30+ years of technology and leadership experience. In her role as a Managing Partner, Gwyn will leverage her exceptional leadership and Trusted Advisor skills to bring solutions that drive transformation and bring valued outcomes to every client on their technology journey.
Renae who joins from Advocate, brings over 20 years in the technology industry – her roles have included consulting, partner relationship management, network implementation, and overall team leadership. Renae will take on the role of Director of Client Success at Opex where she will continue to ensure solutions are delivered on-time and within budget so IT leaders can continue to modernize their business!
Cicily also joins the Opex team from Advocate, with over 20 years of experience in telecommunications and technology lines of business with extensive experience in provisioning, and project management between clients and providers. Cicily previously held the position of Operations Team Lead and she will take on the role of Senior Client Success Manager at Opex where she can foster her passion for strengthening client relationships and assisting in their Technology Transformation Project implementations and overall provider experience!
The Opex Technologies Team is thrilled to have such exceptional talent join our team and continue to provide superior client experiences with Opex and their chosen solution providers. Welcome to the team Gwyn, Cicily and Renae!
Opex Technologies, founded in 2004, is a leading Trusted Advisor for Technology Transformation Projects (TTP) and Strategic Leadership as a Service (SlaaS). We help IT leaders and departments align the needs of the business with IT strategy so they can make the best informed data driven decisions on technology services, solutions and providers thanks to our unmatched market expertise, institutional knowledge, combined team experience and in-house Opex IP. Opex Technologies sits on our clients side of the table when it comes time to assess, engineer, procure, implement and manage technology transformation services, solutions and providers. But it is our Client Success and Experience team that we are most proud of. Your secret weapon for achieving complete success once the contract is signed. Implementation and ongoing account management is where the rubber meets the road and why we support our clients for the entire lifecycle of the chosen technology. For more information, visit www.opextechnologies.com or connect on Twitter or LinkedIn.