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For 6 years running, RingCentral has been a leader on the Gartner UCaaS Magic Quadrant, offering their unified approach to bringing teams together with message, video, and phone on any device, anywhere. Carrier-grade reliability and a 99.999% uptime SLA give you peace of mind to know that you are effectively shielded from system failure due to operational errors, cybercrime, and even natural disasters. RingCentral also works with many of your team’s favorite tools, like Microsoft 365, allowing them to work all in one application.
Cloud-based communications solutions offer obvious benefits over traditional on-premises PBX systems, including peace of mind, unsurpassed scalability, and overall cost-effectiveness.
A Unified Communications as a Service (UCaaS) platform, featuring a financially backed uptime SLA of 99.999%, world-class VoIP telephony, messaging, and video solutions, as well as all the integrations teams need to stay productive.
A free video meetings solution with team messaging that enables Smart Video Meetings™ and industry-leading collaboration features.
A robust customer engagement suite that offers inbound voice, outbound voice, and omnichannel digital engagement solutions.
Office 365 integration allows users to make RingCentral voice calls, send SMS, and initiate RingCentral Video meetings in Teams. With the Microsoft Teams native bot, users can make outbound calls, and schedule and start meetings without leaving Teams.
Our Corporate office is based in Raleigh, North Carolina with supporting teams in Charlotte, North Carolina; Charleston, South Carolina; and Atlanta, Georgia. We have the ability to meet you and work better together.
We’re able to meet you in person to understand your business and technical drivers to optimize your RingCentral solution.
We were founded in 2004 and have over 18 years of expertise and experience in serving clients throughout North Carolina and the rest of the country on domestic and global solutions.
We have implemented tens of thousands of users globally. We know what you need and how to make your life easier.
Our team has used its average of 23 years of experience in implementation and management to do over $500 million in technical transformations. We’re confident we’ll find the best solution and value for our clients.
“Opex is a great trusted advisor to Red Hat helping us to move several of our services running on legacy infrastructure to the cloud. We engaged them as a part of our UCaaS and CCaaS search process and they were a huge benefit to me and my team as we navigated the entire move to the cloud journey— from provider research to selection, all the way through negotiation, implementation and ongoing provider accountability. Where they really shined through was during the implementation and parting process which went very smoothly once they were engaged and led with their process and experience. I look forward to continuing to work with Opex both to help manage existing vendor relationships and also to explore new vendors and technologies that we are interested in.”
